The term "insights" is used in various contexts, but in general it refers to a deep and accurate understanding or awareness of a situation, problem or phenomenon. In the context of business and data analysis, an "insight" often refers to a significant discovery or understanding gained through data analysis. These discoveries can help companies better understand their customers' behavior, identify trends or patterns, or make informed decisions to improve their operations or strategies.
For example, a company might analyze sales data to gain "insights" into which products sell best at certain times of the year, or it might analyze customer data to better understand which demographic groups are most interested in their products.