This allows your customers to interact with your business anytime with the same personalized, rich-media experience they get in Messenger.
The customer chat plugin automatically loads recent chat history between the person and your business, meaning recent interactions with your business on messenger.com, in the Messenger app, or in the customer chat plugin on your website will be visible. This helps create a single experience for your customers, and enables you to continue the conversation even after they have left your webpage. No need to capture their information to follow up, just use the same conversation in Messenger.
- Customization of the theme color
- Greeting message customization for users logged in to facebook
- Greeting message customization for users not logged in to facebook
- Multi-language ready.
- Support cookiew law and GDPR [RGPD 2016/679]
- Support for Do Not Track Browser
For security reasons, the plugin will only render when loaded on a domain that you have whitelisted.
Domains must meet the following requirements to be whitelisted:
- Served over HTTPS
- Use a fully qualified domain name, such as https://www.messenger.com/. IP addresses and localhost are not supported for whitelisting.